Returns & Exchanges

At Now You Know, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for a full refund or exchange.

1

Initiate Your Return

Log into your account portal or visit our returns center with your order number and email address to start the process.

2

Package Your Items

Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.

3

Ship It Back

Affix the prepaid shipping label provided in your email and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing